Current vacancies within Triage

vacancy

Recruitment Executive - Tees Valley

Ref : RECEXTV
Middlesbrough

£24,000 - £28,000

Permanent

15 November

JOB DESCRIPTION


Job Title: Recruitment Executive
Responsible to: Recruitment Manager
Location: Tees Valley
Salary: £24,000 - £28,000


SUMMARY OF ROLE
A Recruitment Executive is responsible for managing the employer services process for their local area. This will be done through the sourcing of sustainable employment opportunities for programme participants within the local employer market and ensuring service levels exceed employers’ expectations.

To succeed in this role the ideal candidate will need to have sound knowledge of the recruitment process (e.g. sourcing, shortlisting, guiding and preparing for interview), will be a true professional and work exceptionally well as part of a team.

A Recruitment Executive will strictly adhere to all guidelines in accordance with the programme’s requirements and Triage policies and procedures and have a passion for supporting people and making a real difference to others.

Key Responsibilities
(Not an all-encompassing list)

Business development
• Identifies new business opportunities that match the caseload requirements and capabilities
• “Sells” the skills and abilities of our participants to the employer
• Promotes and creates an awareness of the entire range of Triage services including work experience/trial opportunities, vocational and accredited training as well as vacancies
• Identifies other employer-led business opportunities when opportunities arise e.g. growth sectors
• Maximises on repeating business and developing existing accounts
• Identifies organisations with potential for providing recruitment opportunities at Triage locations or programmes.

Customer service & relationship management
• Educates operations teams and programme participants about opportunities available in key industry sectors.
• Ensures all recruitment services are delivered in accordance to Key Performance Indicators (KPIs) identified within SLAs.
• Ensures employers’ requirements and expectations are met at all times
• Provides information, advice and guidance to employers on how to attract, select, support and retain disabled talent, promoting where appropriate Disability Confident scheme.
• Work with employers to identify ways in which they might structure roles to provide greater accessibility to participant groups e.g. promoting job sharing/part-time hours providing greater accessibility for carers, work trials to increase awareness of opportunities, adjustment duties to enable participants with health conditions / disabilities to access and sustain in employment.
• Represents Triage at external meetings to keep abreast of employment opportunities in the area and identify and influence opportunities to influence the design and approach of such initiatives / new opportunities.

Service delivery
• Ensures information on vacancies are captured accurately on internal system and that they are communicated promptly to the operations teams
• Offers the operations teams sufficient quality information to inform decision making on matching participants with Employers.
• Ensures all outstanding employer opportunities are highlighted to the operations teams.
• Provides briefing sessions (both Recruitment Executive led and employer led) to participants as and when required e.g. providing taster sessions to showcase different sectors for participants with limited work experience or who are seeking or need to change their career and to make them aware of the realities of each sector (e.g. working hours, work culture and expectations etc.)
• Provides feedback to Advisers and management as appropriate where any issues are identified by employers to ensure we can rectify any shortcomings in our service offering and be responsive where in-work adjustments are required.
• Implements processes and events, such as internal screening of participants or job fairs, to ensure quality of candidates meets employers’ expectations.
• Produce and share monthly and quarterly information on local labour market trends e.g. growth sectors, seasonal demand, hard to fill roles / skills gaps,

Post placement service and support
• In conjunction with the Employment Advisor, provides advice and guidance to ensure employers have sufficient understanding and access to support, in order to manage any in-work adjustments that may need to be made to accommodate participants with health conditions e.g. employer toolkits, management training etc.
• Collates all necessary contractual paperwork within agreed timescales.
• Provides feedback to operations teams in a format agreed with management.
• Supports operations teams in the collection of relevant job start and in-work retention and progression information.
• Collates and reports performance data to management team as and when required


QUALIFICATIONS, SKILLS, KNOWLEDGE OR EXPERIENCE:

ESSENTIAL
• More than a year's experience of and track record of success working in a business to business sales environment in an account management or business development role or as a successful Employment Advisor looking to move into a Recruitment role.
• Experience of working as part of a service delivery team, in which the delivery of services you have sold is carried out by other individuals/teams with whom you have had to work effectively.
• Evidence of Recruitment Executive attributes such as; Challenge and Resilience, Flexibility and Adaptability, Honesty and Integrity, Impactful Communication, Planning and Decision Making, Selling and Influencing and Team Orientation.
• Technical skills including good knowledge of local labour market, knowledge of employment legislation governing recruitment practices, analytical ability to use intelligence to maximise on business opportunities, very strong written and verbal communication skills, negotiation skills, accomplished networking skills, organisational and time management skills, ability to build professional relationships effectively.
• Experience of working in a performance target driven environment.
• Personal interests including interest in people and willing to go the extra mile.
• Driver and able to travel as appropriate

DESIRABLE
● Experience of working in recruitment, publicly funded services or other similar sectors.
● Experience of the administration or delivery of recruitment or assessment processes.
● Experience of working with disadvantaged client groups in the delivery of customer services
● Direct previous experience of a similar role
● Other desirable criteria including pre-existing network of employer contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.

DISABILITY CONFIDENT LEADER

Triage is a Disability Confident Employer who wishes to engage and encourage people with a disability or long-term health condition, ensuring they have the opportunities to fulfil their potential and realise their aspirations. We will interview all disabled applicants who meet the minimum requirements for the job, and make reasonable adjustments to ensure candidates are not disadvantaged in any way.

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