Great people + Great service = Great Results

Our Vision and Values encapsulate in words the ethos of Triage and for what we stand. They guide the decisions, actions and behaviours of our people; are evidenced in our customers, employers, partners, stakeholders’ experience of and satisfaction with of our services and drive our performance and growth.

Our vision is to be known for our great people, our great service, and our great results. We continuously work to maintain our credibility as a leading provider of integrated employment and training services, recognised for quality, commitment and caring, known as a good employer and a valued partner. We define our vision through:

Leaders: to be the best in the industry.

Services: to focus our business on ‘helping people succeed’ and provide a framework of appropriate provision that will support individuals to improve their job opportunities, progress in life and maintain good health and wellbeing.

Sustainable future: to ensure the long-term success of our business by contributing economically, environmentally and socially to the communities in which we operate.

Our vision emphasises our objectives by defining what we endeavour to be and how we aim to achieve this. These set out what guides our decision making.

Safety, Health and Environment First
Never to compromise on the health and safety of our customers and our people, and to manage responsibly the impact that our business has on the environment.

Delivering for all customers
To earn the continued loyalty of our customers by consistently demonstrating why we should be their first choice for quality, service, value and innovation.

Developing our People and Valuing Diversity
To recognise the diversity and contribution of our people. We create a work environment that is challenging and provides the opportunities and support for everyone to develop, learn and succeed.

Growth
To deliver company value through disciplined, sustainable growth, underpinned by strong governance that contributes to and leverages the benefits of our business scale.

Constant Focus on Performance and Efficiency
To deliver the highest quality and performance, whilst relentlessly driving to be the most effective and efficient service provider.