Soft Services Mental Health hospital in Dundee couldn’t praise Triage enough after their support with their staff recruitment.

Andy Kyle, Soft Services Manager had found recruitment difficult due to the nature of the working environment until he contacted Triage.

Andy said “What we have found has pleased us greatly. The variety of applicants suitable to our needs was greater, the standard of applicants was of a very high level indeed and we found that we were actually in the end rejecting applicants that were suitable but we only had limited roles available. This is not only a credit to the applicants themselves but also the level of Support, Training and Confidence shown to them by the Triage Team”.

Soft Services now has a complete evening shift workforce all recruited from Triage over the last year.

Andy continued to praise the work carried out by Triage stating “The proof of that Triage works, is that we now only contact Triage if we have a vacancy arising and we are full of confidence that they will continue to source that right people for the right job, brief them accordingly and we are then left with the easy task of interviewing and selecting the candidate we feel is appropriate.

I cannot praise the whole Triage Team in Dundee highly enough and if I can single out Lisa Gardiner in particular, as Lisa is the person I have contacted and dealt with the most over this period of time. She has kept us up to date on potential staff, helped enormously in the provision of staff and has always been polite with an excellent professional attitude in our dealings.

I know that we will deal with Triage again in the future and I feel that this will be a long term partnership of which both parties are fully satisfied and trust each other”.

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